Three friends who met while working in the beauty industry have created a spa offering services that match their values of honesty and welcoming everyone.
In mid-August, co-owners Mandie Hart, Hailey Harris and Hailey Rae Hatfield opened HAVEN Mind Body Collective on 15th Avenue in Longview. While the spa offers many typical cosmetology services, the staff focuses on the health aspects of those services, as well as quality over quantity, Hart said.
“We want to make sure you feel like your inner and outer selves match,” she said.
Each co-owner brings an area of expertise that creates a one-stop shop, Hatfield said. Hatfield is an esthetician, Harris is a cosmetologist and tattoo artist, and Hart is a licensed massage therapist.
HAVEN offers facials, massages, eyelash extensions and tinting, body and facial waxing, and body spa services like wraps.
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The spa also offers vibroacoustic therapy, an FDA-approved treatment that uses low-frequency vibrations to treat mental, emotional, and physical ailments, according to its website.
Hart, who has been a massage therapist for more than 16 years, said she, Harris and Hatfield try to take a holistic, client-focused approach to making everyone feel welcome no matter what they look like.
“Come as you are and you will be accepted as you are,” Harris said.
The spa doesn’t offer “cookie-cutter services,” but seeks to use the best plant-based and cruelty-free products, Hart said. Owners pride themselves on being transparent about their services, she said. For example, some spas may refer to a seaweed wrap as a “lean wrap” and HAVEN calls it a “firm and toning detox wrap.”
“You’re not going to run into someone who gets something they didn’t expect,” Hart said.
The spa aims to provide luxury services in a realistic way, with prices to suit customers, Hatfield said. Since many services are designed to be repeated, HAVEN offers subscriptions with discounts for regular visits.
“It’s worth it and doesn’t hurt us,” Harris said. “We can make a living by making moderate and fair prices.”
For example, a 30-minute massage costs $40 and facials start at $60, according to the spa’s website.
History of owners
All three women said their own experiences and desire to help people led them to this industry and their eventual partnership.
Hatfield said she struggled with acne as a teenager and used what she learned through trial and error to help clients with similar issues.
Hart said she entered the massage industry after high school to earn money while going to college to earn a degree in psychology. Her plans changed when she had children, and although she loves giving massages, she is now back in school to finish her education. Once she gets her license, Hart plans to offer mental health counseling.
“Building trust is a big part of that,” she said. “Helping people feel good about themselves and feel like their skin, their body is not wrong.”
Although she had always been interested in art, Harris didn’t think she could make a career out of it. After starting psychology classes and dropping out because of the professor, Harris went into cosmetology. She said she loved it and also took up tattooing to get back to her artistic roots.
“I realized I could do what I wanted to do, be there for people, take care of people in a way that would also allow me to earn a living,” she said.
The three rented the 15th Avenue building in June and spent weeks remodeling it with the help of their partners. The dark walls and abundant plants provide a calming environment that customers appreciate, Hatfield said.
The wellness industry rebounded quickly from pandemic-related shutdowns, Hart said, because physical expression is something people can control when so much is out of their control.
“When people are satisfied with their physical being, it heals inside,” she said.
Talking Business is a series featuring new or expanded local businesses and print every Tuesday.
Contact Daily News reporter Katie Fairbanks at 360-577-2532 Where [email protected] for possible inclusion in the series.